SERVICE & REPAIR

What service option is best for your autoclave?

Three ways to get your equipment back in service — remote-guided, depot at our facility, or a local field technician dispatched from our network. Compare side by side and pick what fits.

Call 501-214-7960 Email a request

SERVICE OPTIONS

What service option is best for your autoclave?

Cost, speed, and depth indicators give you a quick read on the trade-offs. When in doubt, call us — we'll point you at the right option for your equipment and situation.

Remote Service

What it is

Technician-guided self service.

How it works

A Lead Technician works with you during a 30-minute or 1-hour scheduled video call to diagnose, perform PM, or install parts.

Cost

Speed

Depth

Best used for

Simple repair or part replacement; preventive maintenance; locations far from a local service technician. Requires moderate technical skills.

Depot Service

What it is

Service work completed at Booth Medical's centralized repair facility.

How it works

We help facilitate the packaging and shipping of your autoclave to us. We diagnose, repair, or perform PM and ship it back to you.

Cost

Speed

Depth

Best used for

Small or medium-sized autoclaves; customers with a backup autoclave available for use; locations in a remote area or far from a local service technician.

Local Field Service

What it is

Local field service with national coverage.

How it works

We dispatch a local technician from our network to perform on-site service at your convenience.

Cost

Speed

Depth

Best used for

Midmark, Tuttnauer, Market Forge units; certificates of calibration; on-demand repair; preventive maintenance; annual inspections; locations in our service areas.

WHAT WE SERVICE

Equipment, brands, and capabilities.

Booth Medical services autoclaves, sterilizers, and exam-room equipment. Three paths are available depending on the situation: a remote video session, depot service at our facility, or a local field technician dispatched from our network.

We're an authorized distributor for Midmark, Tuttnauer, Ritter, Market Forge, and others. That means our team knows the equipment from the inside — what parts are interchangeable across model years, where the design weaknesses are, which OEM specs matter.

Start with a phone call

Whichever path ends up being right, the first step is usually a quick call. Many issues — error codes, won't-heat, cycle aborts, leaks at the door — can be narrowed down in 5–10 minutes once we know the model and what you're seeing.

If we can resolve it on the phone, we will. If not, we'll route you to the service option that fits your timeline, equipment, and location.

Not sure which option fits?

Call us with the model and a description of the issue and we'll route you to the right service path. Many issues are resolvable on the phone.

Call 501-214-7960

Authorized Distributor Factory warranty preserved
20+ Years Experience Decades in medical equipment
Free Phone Consultation Talk to a specialist
Certified Refurbished Tested & warrantied
Nationwide Service Ships from Arkansas